Refund Policy
A legal disclaimer
At Care 4 Home Service LLC, we are committed to providing a professional, timely, and high-quality massage experience at your convenience. Please read our policy carefully before booking.
🔁 Refund Policy
All payments made for services are non-refundable, including in cases of:
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Client no-shows
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Last-minute cancellations
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Change of mind after booking
Once a booking is confirmed and payment is processed, no refunds will be issued under any circumstances.
This policy is in line with our service commitment, time allocation, and preparation for each client. By proceeding with a booking, you acknowledge and accept this condition.
📆 Rescheduling Policy
We understand that plans can change. You may reschedule your appointment at no additional charge if you notify us at least 24 hours in advance.
To reschedule, please contact us via:
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WhatsApp: Click here to message us
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Phone: +971 54 521 7273
Rescheduling requests received less than 24 hours before your appointment may not be accommodated and will be treated as a cancellation.
❌ Late Cancellations / No-Shows
Cancellations made less than 24 hours before the scheduled time or failure to be present at the service location will result in the full service fee being charged, with no refund or rescheduling available.
Care 4 Home Service LLC reserves the right to cancel or reschedule any appointment due to unforeseen circumstances (e.g. therapist unavailability, weather, traffic delays). In such cases, clients will be notified promptly and offered an alternative time or a full service credit.
Thank you for your understanding and for choosing Care 4 Home Service LLC — your trusted mobile massage provider in Dubai.